What We Do
Our Services
Comprehensive administrative support and professional coordination across ten key areas — in your language, at your pace.
How We Can Help You
BG Citizens Advice Limited provides professional administrative support to individuals and families navigating complex systems in the UK. We are not a law firm or regulated advice provider — we are experienced administrators who help you understand processes, prepare documentation, and coordinate with the right professionals.
Our team speaks Bulgarian, Turkish, Albanian, Greek, Romanian and English, ensuring nothing is lost in translation. Your first consultation is always free.
BG Citizens Advice Limited is an independent administrative support company. We do not provide legal, financial, immigration or regulated advice. Where specialist professional services are required, we coordinate with appropriately qualified independent professionals with your authorisation.
Welfare Benefits & Appeals
Administrative assistance with Universal Credit, PIP, Attendance Allowance, benefit applications, mandatory reconsiderations and tribunal documentation.
- Universal Credit applications and change of circumstances
- PIP and Attendance Allowance form preparation
- Mandatory reconsideration letters and appeal documentation
- Correspondence with the DWP on your behalf
- Housing Benefit and Council Tax Reduction applications
Immigration & Nationality
EU Settlement Scheme, citizenship and passport applications, Life in the UK test bookings and immigration documentation support.
- EU Settlement Scheme applications and status checks
- British citizenship and naturalisation documentation
- Passport applications and renewals
- Life in the UK test bookings and preparation materials
- Coordination with immigration solicitors where required
Legal Case Support
Administrative case support and professional coordination for criminal, family, immigration, personal injury and civil matters.
- Case file organisation and document preparation
- Coordination with solicitors and barristers
- Court correspondence and deadline tracking
- Interpretation arrangements for legal meetings
- Support across criminal, family, civil and personal injury matters
Housing & Homelessness
Housing applications, homelessness enquiries, local authority correspondence and landlord communication assistance.
- Social housing and council housing applications
- Homelessness presentations and local authority correspondence
- Landlord and letting agent communication
- Disrepair and maintenance complaint letters
- Coordination with housing solicitors where required
Education & Special Educational Needs
EHCP documentation, school and college applications, SEN correspondence and communication with educational institutions.
- Education, Health and Care Plan (EHCP) request documentation
- School and college application forms
- SEN correspondence with local authorities and schools
- Communication with SENCO and educational professionals
- University and further education application support
Employment & Job Search
Professional CV preparation, employment searches, job application forms and communication with potential employers.
- Professional CV writing and formatting
- Job application forms and cover letters
- Employment contract review and correspondence
- Workplace dispute and grievance letter preparation
- DBS check application assistance
Business, Bookkeeping & Tax
Company formation, sole trader registration, bookkeeping, self-assessment administration and HMRC correspondence.
- Limited company formation at Companies House
- Sole trader and self-employment registration with HMRC
- Bookkeeping and financial record organisation
- Self-assessment tax return administration
- VAT registration and HMRC correspondence
Insurance Assistance
Administrative assistance with motor, home, life, buildings, contents and public liability insurance documentation.
- Motor and home insurance application assistance
- Buildings, contents and life insurance documentation
- Public liability insurance for businesses
- Insurance claim correspondence and form preparation
- Coordination with insurance brokers where required
Property, Planning & Design
Coordination of architects, structural engineers, interior designers, planning consultants and construction professionals.
- Planning permission application documentation
- Coordination with architects and structural engineers
- Building regulations correspondence
- Interior design and construction professional instructions
- Party wall agreement and neighbour notification letters
Translation & Administrative Services
Translation and interpretation arrangements, official correspondence, document preparation and application forms.
- Document translation (Bulgarian, Turkish, Albanian, Greek, Romanian)
- Interpretation arrangements for appointments and meetings
- Official correspondence drafting and proofreading
- Application form completion in English
- Certified translation coordination with partner agencies
Not Sure Which Service You Need?
Your first consultation is completely free. Get in touch and we will listen to your situation, explain your options and point you in the right direction — in your language.