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BG Citizens Advice multicultural team
About Us

Your Community. Our Commitment.

BG Citizens Advice Ltd is an independent multicultural administrative support company based in Enfield, North London. We bridge the gap between individuals and the professional services they need.

20+

Years of Experience

3,000+

Happy Clients

40+

Partner Lawyers

10+

Services Offered

Our Mission

Making Our Community a Better Place

BG Citizens Advice was founded with one purpose: to remove the barriers that prevent people from accessing the professional help they deserve. Language, culture, and complexity should never stand between a person and their rights.

We take away language barriers for those where English is not their first language, liaise throughout the entire case until it is finalised, and answer all queries in the shortest possible time.

We serve the Bulgarian, Turkish, Turkish Cypriot and Bulgarian Turkish communities — as well as all other nationalities in need of support.

Multilingual Support

We communicate in your language — English, Turkish, Bulgarian, German and Russian.

Community Focused

Serving Bulgarian, Turkish, Turkish Cypriot and all other communities in need.

Professional Network

Connected to 40+ qualified solicitors, barristers and regulated professionals.

Independent & Trusted

ICO registered and FSB member. Your data and interests are always protected.

How We Work

Your Case, From Start to Finish

We are the connecting point providing all your needs in one network hub. We arrange face-to-face or telephone consultations with specialist firms, record all relevant information, create a full case file — including a letter of authority, application form and client statement — then liaise with the designated professional sectors throughout the entire process.

01

Free Initial Consultation

We meet with you in person or by telephone to understand your situation and identify the right professionals for your case.

02

Case File Created

We record all relevant information and prepare a letter of authority, application form and client statement.

03

Instruct Specialists

Your case is passed to the designated solicitors, barristers or professional bodies best suited to your needs, with clear instructions to our specialist network.

04

Continuous Liaison

We stay involved throughout, communicating between you and the professionals so nothing is lost in translation.

05

Case Concluded

We support you all the way to resolution, ensuring you understand every step and outcome of your case.

OUR TEAM

The People Behind BG Citizens Advice

Our multilingual team brings together expertise in administration, translation, finance and business consulting.

Gunaykan Oskan Yusein

Gunaykan Oskan Yusein

Director & Consultant

Entrepreneur · Economics & Administrative Services · International Relations

English, Turkish, German, Russian & Bulgarian

Shanel Salih

Shanel Salih

Consultant & Translator

BA Hons Interior Design · Associate Member ITI (AITI) · Bookkeeper

English & Turkish

Melis Fahridin

Melis Fahridin

Consultant

BSc (Hons) · Finance & Accounting

English, Turkish & Bulgarian

Natalia Nestouri

Natalia Nestouri

CONSULTANT

BSc Criminology & Marketing

English, Albanian & Greek

Important Notice

BG Citizens Advice Ltd is an independent company and is not affiliated with Citizens Advice Bureau or any government body. We provide administrative support and coordination services only. We do not provide regulated legal, immigration or financial advice. All legal, immigration and financial matters are handled exclusively by our network of qualified solicitors, barristers and regulated professionals.

Ready to Get Started?

Your first consultation is completely free. Get in touch today and let us help you navigate the system.